Last updated: 23 July 2026
Pharmacy Weight Loss Melksham | GPhC Registration No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Melksham collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.
Pharmacy Weight Loss Melksham is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Melksham, UK. We act as the data controller for all personal information collected through our services.
We collect the following categories of personal data when you use our services:
Personal Information: Full name, date of birth, address, email address, and phone number.
Health Information: Medical history, current medications, weight, BMI, lifestyle information, and any other health details necessary to assess your suitability for weight loss treatment. This is classified as special category data and is handled with the highest level of care.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
Your data is used for the following purposes:
Providing Clinical Services: To assess your suitability for weight loss treatment, obtain pharmacist approval, and dispense medication safely. Orders are dispatched within 1 working day of pharmacist approval.
Clinical Safety: To ensure treatments are appropriate for your individual health needs and to contact you regarding your care if necessary.
Service Administration: To process orders, manage your account, handle enquiries, and send order confirmations and updates.
Legal Compliance: To meet our obligations as a GPhC registered pharmacy, including record-keeping requirements set by healthcare regulators.
Marketing: With your explicit consent only, to send relevant health and service information. You may withdraw consent at any time.
Our lawful bases for processing include contractual necessity, legal obligation, legitimate interests, and explicit consent for special category health data.
Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we use include:
Essential Cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytics Cookies: Used to collect anonymised data on how visitors interact with our website, helping us improve our services.
Marketing Cookies: Only placed with your consent, used to deliver relevant content and advertisements.
You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect website functionality.
We do not sell your personal data. We may share your information only in the following limited circumstances:
Healthcare Professionals: Prescribers or clinical reviewers involved in approving your treatment.
Delivery Partners: Courier services provided with only the information needed to deliver your order securely.
Payment Processors: Secure third-party providers who handle transactions on our behalf.
IT and Platform Providers: Trusted service providers who support our systems, all bound by strict data processing agreements.
Legal Authorities: Where we are required by law, regulation, or regulatory authority to disclose information.
All third parties we work with are required to handle your data securely and in line with UK data protection law.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. Other data is retained only for as long as necessary for the purpose it was collected, after which it is securely deleted.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption protocols.
If you have any questions about this privacy policy, wish to exercise your data rights, or have a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
If you are unhappy with how we have handled your data, you have the right to raise a concern with the relevant supervisory authority for data protection in the UK.